Products & Inventory
What kinds of products does Craftique sell?
Craftique sells small, lightweight kitchen gadgets for everyday home cooks. The catalog includes stainless steel salad cutters (mezzalunas and bowl-and-blade choppers), electric and handheld milk frothers, ceramic burr herb grinders, pull-cord vegetable choppers, over-the-sink dish racks, and precision mandoline slicers.
How many products do you carry?
We maintain a lean catalog of around 20 evergreen products. Every item is selected for daily kitchen use — we don't add products just to increase catalog size.
Are your products seasonal or limited edition?
No — all Craftique products are evergreen kitchen tools available year-round. We don't carry seasonal or limited-edition items.
Are your products in stock?
We do our best to keep all listed products available. If an item is out of stock, it will be indicated on the product page. You're welcome to check back or contact us for restock updates.
Where are your products sourced from?
Craftique products are sourced and fulfilled through CJ Dropshipping, a global fulfillment partner. Each product is vetted for food-grade materials, stainless steel or BPA-free construction, and consistent quality before being added to the catalog.
Do you offer product bundles?
We currently sell products individually. If you're outfitting your kitchen with multiple tools, browse our full collection — the salad cutters, herb grinders, and choppers pair well for daily meal prep.
How do I know if a product is right for me?
Each product page includes a full description, material specs, dimensions, and use-case details. If you have a specific question about a tool — such as blade type, motor speed, or cleaning method — contact us directly through the contact page.
Can I request a product that isn't in your catalog?
You're welcome to send suggestions through our contact page. We review requests when planning catalog updates, with the next addition cycle planned for mid-September 2026.
Shipping & Delivery
Where do you ship to?
We ship to the United States, Canada, the United Kingdom, and Australia. Shipping availability and rates are displayed at checkout based on your delivery address.
How long does shipping take?
Delivery times vary by destination. US orders typically arrive within 5–10 business days. International orders to Canada, the UK, and Australia may take 10–20 business days depending on customs processing.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and order total. We occasionally offer free shipping promotions — keep an eye on our store for updates.
Will I receive a tracking number?
Yes. Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Are there customs or import fees for international orders?
International orders may be subject to customs duties or import taxes depending on your country's regulations. These fees are the responsibility of the customer and are not included in our prices or shipping charges.
Returns & Refunds
What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact us within 30 days of delivery and we'll do our best to make it right.
How do I start a return?
To initiate a return, reach out to our support team through the contact page with your order number and reason for return. We'll guide you through the process.
Are returns free?
Return shipping costs may apply depending on the reason for the return. Items that arrive damaged or defective will be covered at no cost to you.
When will I receive my refund?
Once we receive and inspect the returned item, refunds are typically processed within 5–7 business days to your original payment method.
Can I exchange a product instead of returning it?
At this time, we don't offer direct exchanges. If you'd like a different product, we recommend returning the original item and placing a new order.