Shipping policy

Craftique Shipping Policy Last updated: September 5, 2026

Where We Ship Craftique ships to the following countries:

  • United States — all 50 states, including Alaska and Hawaii
  • Canada
  • United Kingdom
  • Australia

We do not currently ship to US territories (Puerto Rico, Guam, etc.) or to countries outside the four markets listed above.

Processing Time Orders are processed within 1–3 business days of being placed. Orders placed on weekends or US public holidays are processed on the next business day. You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Times After processing, estimated delivery times are:

  • United States: 5–10 business days (total: 6–13 business days from order date)
  • Canada: 7–14 business days
  • United Kingdom: 7–14 business days
  • Australia: 10–20 business days

Please note: delivery timeframes are estimates and may vary due to carrier delays, weather, customs processing, or high-volume periods.

Shipping Rates

  • Free standard shipping on all US orders over $50
  • US orders under $50 are charged a flat rate calculated at checkout
  • International orders (Canada, UK, Australia): shipping rates are calculated at checkout based on destination and order weight

Duties & Customs (International Orders) Orders shipped to Canada, the United Kingdom, and Australia may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost. Craftique has no control over customs processing times, which may affect delivery estimates.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Allow up to 24 hours for tracking information to update after you receive the email.

Lost or Delayed Packages If your tracking shows no movement for more than 7 business days (US) or 10 business days (international), or your package is marked delivered but hasn't arrived, contact us at support@craftiquekitchen.com and we'll investigate with the carrier.

Incorrect Shipping Address Please double-check your shipping address at checkout. Craftique is not responsible for orders shipped to an incorrectly entered address. If you notice an error immediately after placing your order, email us right away and we'll do our best to correct it before the order ships.

Questions Contact us at support@craftiquekitchen.com or visit craftiquekitchen.com.